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Storage and Service
Storage
Before storing your UPS, turn it completely OFF: with the UPS ON and receiving utility power, press and hold the
“ON/OFF/STANDBY” button for one second (an alarm will beep once briefly after the interval has passed); then, unplug the UPS
from the wall outlet. If you store your UPS for an extended period of time, recharge the UPS batteries once every three months:
plug the UPS into a wall outlet; allow it to charge for 12 hours; and then unplug it and place it back in storage. Note: after you plug
the UPS in, it will automatically begin charging its batteries; however, it will not supply power to its outlets (see Quick Installation
section). If you leave your UPS batteries discharged for an extended period of time, they will suffer a permanent loss of capacity.
Service
A variety of Extended Warranty and On-Site Service Programs are available from Tripp Lite. For more information on service,
visit www.tripplite.com/support. Before returning your product for service, follow these steps:
1. Review the installation and operation procedures in this manual to insure that the service problem does not originate from a
misreading of the instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit www.tripplite.com/support.
3. If the problem requires service, visit www.tripplite.com/support and click the Product Returns link. From here you can request a
Returned Material Authorization (RMA) number, which is required for service. This simple on-line form will ask for your unit's model and
serial numbers, along with other general purchaser information. The RMAnumber, along with shipping instructions will be emailed to you.
Any damages (direct, indirect, special or consequential) to the product incurred during shipment to Tripp Lite or an authorized Tripp Lite
service center is not covered under warranty. Products shipped to Tripp Lite or an authorized Tripp Lite service center must have
transportation charges prepaid. Mark the RMA number on the outside of the package. If the product is within its warranty period, enclose
a copy of your sales receipt. Return the product for service using an insured carrier to the address given to you when you request the RMA.
Battery Replacement
Battery Replacement Door: Under normal conditions, the original battery in your UPS will last several
years. Battery replacement should be performed only by qualified service personnel. Refer to “Battery
Warnings” in the Safety section. Should your UPS require battery replacement,
visit Tripp Lite on the Web at www.tripplite.com/support/battery/index.cfm to
locate the specific replacement battery for your UPS.
Carefully pull the front panel away from the UPS.
Place front panel on top of the unit. Remove the battery support bar.
Remove old batteries.
Carefully pull the batteries from the UPS and disconnect them.
Connect new batteries.
Connect the new batteries in exactly the same manner as the old ones:
positive (red) connectors together and negative (black) connectors
together. Carefully push batteries back into the UPS.
Reassemble UPS.
Reinstall the battery support bar and replace the front panel.
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Regulatory Compliance Identification Numbers
For the purpose of regulatory compliance certifications and identification, your Tripp Lite product has been assigned a unique series number. The series number can be found on the product name-
plate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to the series number. The series number should not be
confused with the marking name or model number of the product.
Tripp Lite follows a policy of continuous improvement. Product specifications are subject to change without notice.
WEEE Compliance Information for Tripp Lite Customers and Recyclers (European Union)
Under the Waste Electrical and Electronic Equipment (WEEE) Directive and implementing regulations,
when customers buy new electrical and electronic equipment from Tripp Lite they are entitled to:
• Send old equipment for recycling on a one-for-one, like-for-like basis (this varies depending on the country)
• Send the new equipment back for recycling when this ultimately becomes waste
Note on Labeling
Two symbols are used on the label.
V~ : AC Voltage
V : DC Voltage
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