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7
Maintenance (continued)
Battery Replacement Procedure
If fuses are externally accessible, remove them. If fuses are internally accessible, remove them in step 6.
Disconnect Battery Module from the UPS System.
Carefully wrap cable ends in electrical tape to keep them from coming in contact with each other or with any other objects.
Loosen screws on clamps (if present) which hold battery cables.
Carefully remove screws and cover panel.
If fuses are internally accessible, remove them.
Make a sketch of all cable connections before servicing battery trays.
Disconnect cables connecting battery trays to each other. Carefully wrap cable terminal ends in electrical tape to keep them
from coming in contact with the Battery Module case or with other battery terminals.
Using two people, slide battery trays out to remove.
Reverse procedure with new battery trays. Tighten connections with a torque of no less than 35 inch-lbs. (3.9 NM).
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Storage & Service
Disconnect Battery Module before storing. If you plan to store Battery Module for an extended period of time, fully recharge its
batteries every three months by connecting it to a UPS System. See UPS System owner's manual for proper recharge times.
Before returning your Battery Module for service, follow these steps:
1. Review the installation and operation instructions in this manual and any UPS System manuals to ensure that the service
problem does not originate from a misreading of the instructions. Also, check that the Battery Module’s fuses are not blown.
This is a common cause of service inquiries which can be easily remedied by following the fuse replacement instructions in
this manual.
2. If the problem continues, do not contact or return the Battery Module to the dealer. Instead, call Tripp Lite at (773) 869-1233.
A service technician will ask for the Battery Module’s model number, serial number and purchase date and will attempt to
correct the problem over the phone.
3. If the problem requires service, the technician will issue you a Returned Material Authorization (RMA) number, which is
required for service. If you require packaging, the technician can arrange to send you proper packaging. Securely pack the
Battery Module to avoid damage during shipping. Do not use Styrofoam beads for packaging. Any damages (direct, indirect,
special, incidental or consequential) to the Battery Module incurred during shipment to Tripp Lite or an authorized Tripp Lite
service center is not covered under warranty. Battery Modules shipped to Tripp Lite or an authorized Tripp Lite service center
must have transportation charges prepaid. Mark the RMA number on the outside of the package. If the Battery Module is
within the 2-year warranty period, enclose a copy of your sales receipt. Return the Battery Module for service using an insured
carrier to the address given to you by the Tripp Lite service technician.
UPS
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