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5. KNOWN LIMITATIONS
There are several known limitations regarding Store’n’Go Professional use. These limitations are listed below.
• Logging out of the Privacy Zone in Windows 2000/XP
The Privacy Zone remains accessible after logging off of a Windows session. You must use V-Safe to log out of your Privacy Zone
before logging off of the Windows session to ensure that your data remains secure.
• Single Store’n’Go Professional support
V-Safe currently supports only one Store’n’Go Professional at a time. Avoid using V-Safe when more than one Store’n’Go
Professional is plugged in.
• Recognizing Store’n’Go Professional on laptops with a parallel floppy drive socket
V-Safe may not identify Store’n’Go Professional on laptops that have a parallel floppy drive socket. If this occurs, the following
message is displayed: “No Store’n’Go Professional was found. The application will now terminate.” To correct this, navigate to
Control Panel→System→Floppy Disk Controllers→Standard Floppy Disk Controller. Right-click to display the shortcut menu,
and select Properties. In the General tab, disable device usage.
Alternatively, you can connect the floppy drive.
• Switching between the Public and Privacy Zones while documents are open
Some applications, such as MS WordPad, allow the user to switch between the Public and Privacy Zones while documents are open
on Store’n’Go Professional. If a document from one of these applications is open on Store’n’Go Professional when switching
between Zones, changes will be saved in the current Zone where you are working.
• Anti-virus applications
Anti-virus applications may prevent users from formatting Store’n’Go Professional. If you are unable to format Store’n’Go
Professional, temporarily disabling the computer’s antivirus protection may enable the formatting operation to be executed.
• Removable Drive icon in the Windows title bar
On some systems, the Removable Drive icon that represents Store’n’Go Professional in the title bar of windows such as
My Computer and Explore may display incorrectly.
• Formatting the Privacy Zone with V-Safe
After formatting your Privacy Zone with V-Safe, you must click OK in the Format Successful message that is displayed,
and you must also eject Store’n’Go Professional using the Safe Eject feature afterwards, to ensure that V-Safe is copied
to your Store’n’Go Professional.
• No text wrapping in the Password Hint field
The V-Safe Password Hint field does not wrap to an additional line, meaning only a limited number of text characters should be used
when a hint is added.
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