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8. Dead Pixel Policy
Dead pixels on the TFT LCD panel are sometimes inevitable. ViewEra
guarantees that the monitor will be replaced if the number of dead pixels on
our monitor exceeds 5 pixels.
9. Warranty & Customer Service
Warranty
ViewEra warrants the V151/ V172/ V191 series TFT-LCD monitors for 1
year for LCD panel, for 3 years for parts and labor. For detail information,
please refer to our website.
(http:// www.viewera.com/warranty.htm)
Customer Service
Contact your ViewEra retailer or ViewEra for after sale service.
You may contact ViewEra Customer Support:
1. By Mail: 328 Paseo Tesoro, Walnut, CA 91789
2. By Telephone: (909)595-3748
3. By Fax: (909)595-3526
4. By E-mail: support@viewera.com
The business hours are 9:00 am – 6:00 pm PST, Mon – Fri.