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ViewSonic VPC100
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Troubleshooting
My All-in-One PC does not start.
Check that the All-in-One PC is connected to an electrical outlet and it is
turned on.
Check that the power cord and all cables are connected firmly.
When I turn on my computer, the message “Operating system not
found” appears or Windows does not start
Check if there is a non-bootable CD inside the optical disk drive. If there is a
non-bootable CD in the drive, remove the CD then restart the computer.
Check boot settings in the BIOS Setup Utility, see Chapter 4.
My LCD does not display anything
Check that the All-in-One PC is connected to an electrical outlet and it is
turned on.
The All-in-One PC may be in Standby mode. Press any key to activate the
display.
My computer “locks up”
Try restarting the All-in-One PC. On the Windows taskbar, click Start > Turn
Off Computer > Restart.
Press the power switch.
If your computer locks up while playing a DVD-ROM/CD-ROM, stop the DVD-
ROM/CD-ROM, and restart the computer by pressing Ctrl+Alt+Delete.
My DVD-ROM drive tray does not open
Make sure the computer is turned on.
Press the Eject button on the DVD-ROM/CD-ROM drive.
If the Eject button does not work, open the tray by inserting a sharp, pointed
object into the hole next to the Eject button.
I cannot play a CD-ROM
Make sure the label of the CD-ROM is facing up.
If the CD-ROM requires software, make sure the software is installed
according to the program’s instructions.
Moisture condensation may have occurred. Leave the computer for at least 1
hour while the computer is turned on.
Clean the CD-ROM.
Check the speaker volume.
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