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Reducing Warranty Claim Rejections
To reduce the potential of incurring damages not covered by
Manufacturers warranties, we strongly recommend the following:
• Read your manuals before installing peripherals and/or
before making changes to the machine’s configuration;
• Ask your dealer if there are any known problems with the
system requirements or installation procedures for any
add-on products that your are purchasing;
• Buy industry standard products where compatibility issue
are less likely to surface;
• If you are unsure about installation for a new product,
contact your dealer’s service department.
We believe it is important for you to know and understand what your
warranty coverage provides and what it does not.
We also want you to be aware that most hardware warranties only
relate to the function of the hardware. In most cases, no assurances
are given by the manufacturer that the hardware item will work in
conjunction with any other hardware item. If a computer product is not
working because it is not compatible with another product, or because
it has not been properly installed and set-up, the manufacturer does
not pay for the service time. To help avoid these inconveniences,
contact a professional consultant that one can help you determine the
possibility of incompatibility issue before you purchase add-on or
accessories.