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– 90 –
Remote Control Problems
Problem: The projector does not respond to the remote control
1. Direct the remote control towards remote sensor on the projector.
2. Ensure the path between remote and sensor is not obstructed.
3. Turn off any fluorescent lights in the room.
4. Check the battery polarity.
5. Replace the batteries.
6. Turn off other Infrared-enabled devices in the vicinity.
7. Have the remote control serviced.
8. Ensure that the remote control code conforms to the projector's code.
9. Ensure that the reset switch in the compartment lid on back of the remote control is set to
use position.
Audio Problems
Problem: There is no sound
1. Adjust the volume on the remote control.
2. Adjust the volume of the audio source.
3. Check the audio cable connection.
4. Test the source audio output with other speakers.
5. Have the projector serviced.
Problem: The sound is distorted
1. Check the audio cable connection.
2. Test the source audio output with other speakers.
3. Have the projector serviced.
Having the Projector Serviced
If you are unable to solve the problem, you should have the projector serviced. Pack the projector in
the original carton. Include a description of the problem and a checklist of the steps you took when
trying to fix the problem. The information may be useful to the service personnel. Return the projector
to the place you purchased it.