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975-0123-01-01 Rev A
Xantrex covers both parts and labor necessary to repair the product, and return
shipment to the customer via a Xantrex-selected non-expedited surface freight
within the contiguous United States and Canada. Alaska and Hawaii are
excluded. Contact Xantrex Customer Service for details on freight policy for
return shipments outside of the contiguous United States and Canada.
How do you get service? If your product requires troubleshooting or warranty
service, contact your merchant. If you are unable to contact your merchant, or
the merchant is unable to provide service, contact Xantrex directly at:
Direct returns may be performed according to the Xantrex Return Material
Authorization Policy described in your product manual. For some products,
Xantrex maintains a network of regional Authorized Service Centers. Call
Xantrex or check our website to see if your product can be repaired at one of
these facilities.
What proof of purchase is required? In any warranty claim, dated proof of
purchase must accompany the product and the product must not have been
disassembled or modified without prior written authorization by Xantrex.
Telephone: 1 800 670 0707 (toll free North America)
1 360 925 5097 (direct)
Fax: 1 800 994 7828 (toll free North America)
1 360 925 5143 (direct)
Email: customerservice@xantrex.com