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User Guide 47
Clearing Paper/Media Jams
Preventing media jams
■ To reduce the frequency of paper and transparency jams, use only
Xerox Phaser paper, Xerox Phaser Color Labels, and Xerox Phaser
35 Series Transparencies. See page 5 for ordering supplies.
■ Fan media prior to loading in the Universal Tray or Multi-Sheet
Bypass Feeder.
■ For supported media sizes refer to page 22.
■ For proper media loading instructions refer to page 30.
What causes a media jam?
Media jams occur most often in these conditions:
■ Incorrect media type selection in printer driver.
■ The media does not meet specifications.
■ The media is moist, bent, or folded.
■ The media is not loaded properly.
■ The Universal Tray is not adjusted properly for the media
(side and rear guides).
■ The Universal Tray is overfilled. Make sure media does not
exceed tray capacity.
■ The loaded media size is not supported by the paper tray.
■ The media weights are not consistent with paper tray and
Face-up output bin media capacities.
Jams