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Troubleshooting
Xerox
®
WorkCentre
®
6605 Color Multifunction Printer 237
User Guide
Printer Resets or Turns Off Frequently
Probable Causes Solutions
The power cord is not plugged into the outlet
correctly.
Turn off the printer, confirm that the power cord is plugged in
correctly to the printer and the outlet, then turn on the printer.
A system error occurred. Turn off the printer, then turn it on again. Print the Error History
from the Information Pages of the Printer Setting Utility. If the error
persists, contact your Xerox representative.
The printer is connected to an uninterruptible
power supply.
Turn off the printer, then connect the power cord to a suitable
outlet.
The printer is connected to a power strip
shared with other high-power devices.
Plug the printer directly into the outlet or into a power strip that is
not shared with other high-power devices.
Printer Does Not Print
Probable Causes Solutions
The printer is in Energy Saver mode. Push the control panel button.
The printer has an error. Follow the instructions on the control panel to clear the error. If the
error persists, contact your Xerox representative.
The printer is out of paper. Load paper into the tray.
A toner cartridge is empty. Replace the empty toner cartridge.
The Error Indicator is blinking. If the Ready Indicator is off, the printer has stopped working. Turn
off the printer, then turn it on again. If the error persists, contact
your Xerox representative.
Both control panel indicators are off. Turn off the printer, confirm that the power cord is plugged in
correctly to the printer and the outlet, then turn on the printer. If
the error persists, contact your Xerox representative.