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Troubleshooting
WorkCentre Pro 665/685/765/785 16-9
Paper Jam
If a paper jam occurs during a reception or copying operation, the
message “PAPER JAM XX” is displayed. If this occurs, follow the
procedure below.
The code number "XX" indicates the location where the paper jam
has occurred as shown in the table below.
If a paper jam occurs during a reception, the received documents are
automatically stored in memory. Once the paper jam is corrected, the
machine automatically prints the contents that were in memory.
See Chapter 4, “Loading Documents” for document specifications
and recommendations which can help avoid paper jams.
Code Location
10 In the 1st Paper Tray
20 In the Optional 2nd Paper Tray
30 In the Optional 3rd Paper Tray
50 In the Optional Bypass Tray
80 In the paper feed area
90 In the paper exit area
Note: The power can be left ON when clearing a paper jam.