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Enable the Accounting option in workstation print drivers
Use the Windows Add Printer dialogs to add the multifunction device's print driver to individual, networked
workstations. For instructions, if needed, refer to the Print Drivers section of this guide.
In the print driver default setting dialogs, locate and then enable the Accounting option. This step assures
that print jobs from individual workstations will be recognized by the authentication system, rather than
being unrecognized and deleted by the multifunction device.
For Windows operating systems, the default setting dialogs are accessed by right mouse clicking on the
printer's icon in the Printers window for Windows 2000, or the Printers and Faxes window for Windows XP.
Select Properties from the displayed menu, then locate and enable the Accounting option.