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Doc# 27-0004UM Issued 10/00 Rev 1.2 04/02/02
If the Z Microsystems Technical
Support Engineer determines that the
product needs to be replaced, a
Customer Service Representative will
issue a Return Material Authorization
(RMA) number and return address.
A RMA number is required to return a
product to Z Microsystems, regardless
of the reason for the return.
The following information is required
when returning Z Microsystems
products:
1. Model number
2. Serial number
3. Customer ship-to address and
any special shipping require-
ments
4. Specific and detailed descrip-
tion of the problem
5. P.O. Number if out of warranty
PROVIDING FEEDBACK
We value your feedback on our
products, their performance, any
problems and constructive suggestions.
Please send such productive informa-
tion in writing to:
Z Microsystems
Customer Service
5945 Pacific Center Blvd.
Suite 509
San Diego, CA 92121-4309
or
http://www.zmicro.com
E-Mail: support@zmicro.com
27
REPLACING PARTS
Support