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Prestige 841-25 User’s Guide
7
POWER 12V AC Port
Use only the included power adaptor.
Connect the female end of the power adaptor into the port labeled POWER 12V
AC on the rear panel of your Prestige. Plug the male end into a power source (wall
outlet). The Prestige turns on. Check the LEDs on the front panel.
Turning the Prestige On
After you turn on the Prestige and have a successful VDSL connection, test your
Internet connection by visiting www.zyxel.com
. If you have problems connecting,
see the Troubleshooting section.
Troubleshooting
Make sure you have securely attached the proper cables to the proper ports.
Refer to The Rear Panel section for this information. If your Prestige still does not
work properly, refer to the table shown next.
PROBLEM CORRECTIVE ACTION
The PWR LED is not
on when I turn the
Prestige on.
You might have used the wrong power adaptor. Use the
included power adaptor only. Refer to the power specifications.
Use a different power outlet.
Disconnect and connect the power adaptor to turn on the
Prestige again.
Your Prestige or power adaptor may have malfunctioned.
Contact your local vendor.
The VDSL LED is not
on or is blinking.
Make sure the Prestige is connected to a power source and is
turned on.
Check the connection to the telephone wall jack.
Connect the VDSL port to a different telephone wall jack.
If the problem continues, contact your DSL service provider.
The LAN 10M/100M
LED(s) are off.
Check the connection between the Prestige and the LAN
devices. Refer to The Rear Panel section.
If the problem continues, contact your DSL service provider.
I cannot connect to
the Internet.
Contact your DSL service provider.
Operating Environment
Ensure optimal performance by adhering to the operating parameters listed next.
Temperature
0
o
– 50
o
Celsius (32
o
– 122
o
Fahrenheit)
Humidity
10% - 90%