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ES-1016B/1024B User’s Guide
Customer Support 5
Customer Support
Please have the following information ready when you contact customer support.
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
METHOD
LOCATION
SUPPORT E-MAIL TELEPHONE* WEB SITE
REGULAR MAIL
SALES E-MAIL FAX FTP SITE
CORPORATE
HEADQUARTERS
(WORLDWIDE)
support@zyxel.com.tw +886-3-578-3942 www.zyxel.com
www.europe.zyxel.com
ZyXEL Communications Corp.
6 Innovation Road II
Science Park
Hsinchu 300
Taiwan
sales@zyxel.com.tw +886-3-578-2439 ftp.zyxel.com
ftp.europe.zyxel.com
CZECH REPUBLIC
info@cz.zyxel.com +420 241 091 350 www.zyxel.cz ZyXEL Communications
Czech s.r.o.
Modranská 621
143 01 Praha 4 - Modrany
Ceská Republika
info@cz.zyxel.com +420 241 091 359
DENMARK
support@zyxel.dk +45 39 55 07 00 www.zyxel.dk Z y X E L C o m m u n i c a t i o n s A / S
Columbusvej 5
2860 Soeborg
Denmark
sales@zyxel.dk +45 39 55 07 07
FINLAND
support@zyxel.fi +358-9-4780-8411 www.zyxel.fi Z yXEL Communications Oy
Malminkaari 10
00700 Helsinki
Finland
sales@zyxel.fi +358-9-4780 8448
FRANCE
info@zyxel.fr +33 (0)4 72 52 97 97 www.zyxel.fr ZyXEL France
1 rue des Vergers
Bat. 1 / C
69760 Limonest
France
+33 (0)4 72 52 19 20
GERMANY
support@zyxel.de +49-2405-6909-69 www.zyxel.de ZyXEL Deutschland GmbH.
Adenauerstr. 20/A2 D-52146
Wuerselen
Germany
sales@zyxel.de +49-2405-6909-99
NORTH AMERICA
support@zyxel.com +1-800-255-4101
+1-714-632-0882
www.us.zyxel.com ZyXEL Communications Inc.
1130 N. Miller St.
Anaheim
CA 92806-2001
U.S.A.
sales@zyxel.com +1-714-632-0858 ftp.us.zyxel.com
NORWAY
support@zyxel.no +47 22 80 61 80 www.zyxel.no Z y X E L C o m m u n i c a t i o ns A / S
Nils Hansens vei 13
0667 Oslo
Norway
sales@zyxel.no +47 22 80 61 81
SPAIN
support@zyxel.es +34 902 195 420 www.zyxel.es Z y X E L C om mu ni cat io ns
Alejandro Villegas 33
1º, 28043 Madrid
Spain
sales@zyxel.es +34 913 005 345
SWEDEN
support@zyxel.se +46 31 744 7700 www.zyxel.se Zy X E L C o m m u n i c a t i o n s A / S
Sjöporten 4, 41764 Göteborg
Sweden
sales@zyxel.se +46 31 744 7701