Filter
Top Products
P-660R-TxC Series Quick Start Guide
8
4 Troubleshooting
4.1 Set Up Your Computer’s IP Address
This section shows you how to set your Windows NT/2000/XP computer to automatically get an IP address.
This ensures that your computer can connect with your P-660R-TxC. Refer to your User’s Guide for detailed
IP address configuration for other Windows and Macintosh computer operating systems.
1 In Windows XP, click start, Control Panel. In Windows 2000/NT, click Start, Settings, Control Panel.
2 In Windows XP, click Network Connections. In Windows 2000/NT, click Network and Dial-up
Connections.
3 Right-click Local Area Connection and then click Properties.
PROBLEM CORRECTIVE ACTION
None of the LEDs turn on
when you connect the P-
660R-TxC’s power.
Make sure that you have the correct power adaptor connected to the P-660R-TxC, it is
plugged into an appropriate power source and the P-660R-TxC is turned on.
Check all cable connections. If the LEDs still do not turn on, you may have a hardware
problem. In this case, you should contact your local vendor.
Cannot access the P-
660R-TxC from my
computer.
Check the cable connection from your computer to the P-660R-TxC.
Make sure your computer’s IP address is in the same subnet as the P-660R-TxC’s IP
address (see Section 4.1 on page 8).
Ping the P-660R-TxC from a computer on the LAN. Make sure your computer’s
Ethernet adapter is installed and functioning properly. In the computer, click Start, (All)
Programs, Accessories and then Command Prompt. In the Command Prompt
window, type "ping" followed by the P-660R-TxC’s LAN IP address (192.168.1.1 is the
default) and then press [ENTER]. The P-660R-TxC should reply; otherwise see
Section 4.1 on page 8.
If the P-660R-TxC’s IP address has changed, then enter the new one as the URL.
Use Internet Explorer 6.0 and later or Netscape Navigator 7.0 and later with
JavaScript enabled.
Make sure you enter the password correctly (the field is case sensitive).
If you’ve forgotten the P-660R-TxC’s password, use the RESET button. Press the
button in for about 10 seconds (or until the POWER light starts to blink), then release
it. It returns the P-660R-TxC to the factory defaults (password is 1234, LAN IP address
192.168.1.1 etc.; see your User’s Guide for details).
Cannot access the
Internet.
Verify the Internet connection settings in the wizard. Make sure you entered the
correct user name and password if you are using PPPoE or PPPoA.
The P-660R-TxC stores the Internet connection settings that it detects using zero
configuration. Reset the P-660R-TxC to the factory defaults or manually configure it
for Internet access if you connect it to another DSL line with a different VPI and VCI.