Complement Attendant Software 51
When you answer a call using the Complement Attendant Software, you
can select a user from the directory and transfer the call to that user.
Table 11 describes the main elements of the Call List and Directory List
areas.
The Complement Attendant Software provides a Line Monitoring feature
similar to the Busy Lamp Field (BLF) feature available on the VCX
Attendant Console. Line Monitoring allows you to monitor the busy
Table 11 Elements of the Complement Attendant Software Screens
Field Purpose
Call List Displays Caller ID information (name and extension number),
the status of a call, and the duration of the call. The number of
calls displayed depends on the number of access lines that you
have specified in your general settings.
Find/Phone# Display Provides the extension number and name of the person
selected in the directory.
Clear Button Cancels previous criteria.
Main Directory tab Displays all the entries in the Directory List.
Extension Status — Sorts the data in the directory by extension
status.
Extension — Sorts the data in the directory by listing the
extension numbers in ascending order.
First Name — Sorts the list of users in alphabetical order by
first name.
Last Name — Sorts the list of users in alphabetical order by last
name.
Department — Sorts the directory by the user department.
Notes — Sorts the directory by note entries.
Hidden List tab Hides entries in the VCX directory that you do not want to
appear on other tabs, such as conference room phones.
Quick List tab Provides access to frequently used entries in the directory.
