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5. TroUbleshooTInG & faQs
Frequently Asked Questions:
Q: “Where are the device drivers on the CD-ROM?”
A: The MicroKey is designed to operate as a USB “Mass Storage Class”
device, and it uses generic device drivers already installed as part of the
Operating System. When installed properly, NO ADDITIONAL DEVICE
DRIVERS ARE REQUIRED.
Q: “What’s the difference between USB and USB 2.0?”
A: USB 2.0 is much faster. Older USB 1.1 devices transfer data at about
Megabits/sec. Although USB 2.0 devices are faster, they are still back-
wards-compatible with the older USB ports. High Speed USB 2.0 devic-
es can be safely connected to USB 1.1 ports, but they will only transfer
data at the slower 12-Megabits rate.
Q: “What if I forget my Cryptainer password?”
A: This version of Cryptainer does not have a password retrieval system.
Apricorn Tech Support does not have any way to recover the password.
will void the warranty!
Q:
