Getting Started
4
Castelle Resources
Castelle Corporate Headquarters
855 Jarvis Drive
Morgan Hill, CA 95037
www.castelle.com
Castelle North America
Toll Free: +1(800) 289-7555
Fax: +1(408) 852-8100
Email: sales@castelle.com
Castelle International Sales
Phone: +1 (408) 852-Premier
Technical Support
To qualify for tech support, your FaxPress Premier must be registered
with Castelle. Visit Castelle's Customer Services web page at:
http://www.castelle.com/support
for more information about product registration.
Technical support is available by mail, fax, e-mail, or phone from 6am to
5PM Pacific Standard Time.
Phone: +1(408) 852-8080
Fax: +1(408) 852-8180
E-mail: support@castelle.com
For efficient resolution, please be ready to provide the following
information to the Castelle technical support representative who answers
your call:
• Company name, phone number, pager/cell phone number, email
address & fax number
• The type and model number of your unit
• The unit's 8-digit serial number, printed on a label on the bottom of
the unit.
• The version number of the FaxPress software you are using.
