Turn off call waiting (catch-phone)— See your telephone directory for instructions on
deactivating this feature. Then adjust the dial-up networking connection properties:
1. Click the Start button, point to Settings, and then click Control Panel.
2. Double-click the Modems icon.
3. In the Modems Properties window, click Dialing Properties.
4. Ensure that To disable call waiting, dial: is checked, and then select the proper
code as listed in your telephone directory.
5. Click Apply and then click OK.
6. Close the Modems Properties window.
7. Close the Control Panel window.
Verify that the modem is communicating with Windows
Windows XP
1. Click the Start button.
2. Click Control Panel.
3. Click Network and Internet Connections.
4. Click Internet Options.
5. Click Network Diagnostics and perform the connectivity test.
Windows Me
1. Click the Start button, point to Settings, and click Control Panel.
2. In the Control Panel window, double-click Modems.
If there are multiple entries for the same modem or modems listed that are not
installed, delete the entries and restart the computer.
3. Click the Diagnostics tab.
4. Click the COM port for your modem.
5. Click More Info to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Windows 2000
1. Click the Start button, point to Settings, and click Control Panel.
2. In the Control Panel window, double-click Phone and Modem Options.
If there are multiple entries for the same modem or modems listed that are not
installed, delete the entries and restart the computer.
3. Click the Modems tab.
4. Click the COM port for your modem.
5. Click the Properties button.
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