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System Information Guide 25
Hard Reset
NOTICE: When you perform a hard reset, you lose all the data stored on your
device memory (RAM), and any programs that you have installed on your
device.
Perform a hard reset if:
You want to delete all the data stored in your device memory (RAM).
You forget your password and need to clear it.
Your device is experiencing severe operational problems and you have
already attempted a soft reset.
NOTICE: It is strongly recommended that you back up your data before
you perform a hard reset. See ActiveSync Help on your computer for
more information.
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