Maintenance and Troubleshooting
A-17
The area captured in the photo is different from what you
saw in the viewfinder.
◗ Make sure you look straight through the viewfinder.
◗ If you’re taking a close-up or macro mode picture, turn
the camera dial to and use your LCD screen to
preview your picture.
Video clips play back sideways.
◗ Capture your video clips with the camera turned
upright. You can’t rotate video clips.
Where To Get Help
EPSON provides technical assistance 24 hours a day through
the electronic support services and automated telephone
services listed in the following table:
NOTE
If you need software help, see “Software Support,” on page A-18.
Service Access
World Wide Web From the Internet, you can reach EPSON Support
at http://support.epson.com. At this site, you
can download drivers and other files, look at
documentation such as product brochures and
user manuals, and access troubleshooting
information.
EPSON Internet FTP Site If you have Internet FTP capability, use your Web
browser (or other software for FTP downloading)
to log onto ftp.epson.com with the user name
anonymous and your e-mail address as the
password.
EPSON E-MAIL Technical
Support
To receive technical advice through e-mail, go to
http://support.epson.com and complete the
form under the troubleshooting tab, as requested.
Automated Telephone
Services
A variety of automated help services are available
24 hours a day, seven days a week. To use these
services, you must have a touch tone telephone
and call (800) 922-8911.
Capella.book Page 17 Thursday, April 20, 2000 4:21 PM
