Appendix A HP Ultrium Drives and Tape Cartridges 159
Appendix A
Ultrium Cleaning Issues
Table 5 on page 159 describes potential issues with cleaning cartridges
and how to resolve them.
Table 5 Ultrium Cleaning Issues
Ultrium Cleaning IssuesUltrium Cleaning Issues
Ultrium Cleaning Issues
Problem
ProblemProblem
Problem Solution
SolutionSolution
Solution
A brand new data cartridge is used and
the library’s operator panel indicates to
clean the drive.
■ Clean the outside of the data cartridge using a damp,
clean, lint-free cloth.
■ Clean the drive using the drive cleaning procedure on
page 112.
■ If the library’s operator panel indicates to clean the
drive again within a short amount of time, replace the
data cartridge.
Cannot load the cleaning cartridge.
■ Ensure that you are using an approved Ultrium cleaning
cartridge. Cleaning cartridges are unique for each drive
technology.
Recurring cleaning message.
■ If the message reappears after cleaning the drive, the
library will indicate the need to replace the cleaning
cartridge.
■ Replace the existing cleaning cartridge with a new one.
■ If the message reappears when a particular data
cartridge is used, verify that the data cartridge is
readable by:
— Clearing the error message.
— Reading the tape again.
■ If the data cartridge can be read, backup data from the
damaged cartridge to another cartridge, and discard
the damaged one.
