ENWW Managing the printer 37
To gain access to HP Instant Support
z Toolbox (Windows)
Click the Information tab, and then click HP Instant Support.
z Embedded Web server
In a Web browser, type the IP address assigned to the device (this information is listed on
the configuration page; see Understanding and printing the configuration page). In the
Other Links section of the Information or Settings tab, click HP Instant Support.
Note Do not bookmark the Web pages that are used to open HP Instant Support. If you bookmark
the site and connect to it by using the bookmark, the pages will not contain the current
information.
myPrintMileage
myPrintMileage is a service that HP provides to help you keep track of your device usage to
help you forecast device usage and plan the purchase of supplies. It consists of two parts:
z myPrintMileage website
z myPrintMileage AutoSend, a utility that periodically updates the device usage information
on the myPrintMileage website
To use myPrintMileage, you must have the following:
z Internet connection
z Device connected
Note HP recommends that you enable myPrintMileage to send data for three to six months to allow
a meaningful amount of data to accumulate on the myPrintMileage website.
To use the Print accounting features, you must register for the service through the
myPrintMileage site.
On the myPrintMileage website, you can see the following items:
z Print analysis, such as the amount of ink you have used, whether you use more black or
color ink, and the estimated number of pages you can print with the remaining amount
of ink.
z Print accounting, which allows you to generate reports showing usage data, cost per
page, or cost per job for a specific time period; export this data as Microsoft Excel
spreadsheet files; and configure the e-mail alerts and notifications to receive print
accounting reports.
To gain access to myPrintMileage
z Embedded Web server
Click myPrintMileage in the Other Links section.
z Toolbox (Windows)
On the Information tab, click myPrintMileage, and then follow the onscreen instruction.
z Windows taskbar
Right-click the Toolbox icon in the Windows taskbar, click myPrintMileage, and then
select View my print usage.
Note Do not bookmark the Web pages that are used to open myPrintMileage. If you bookmark the
site and connect to it by using the bookmark, the pages will not contain the current information.
