Troubleshooting
DMX 400/430 Operator’s Manual 73
Printer fails to turn on
• A fuse may be blown, call for service.
• Faulty AC cord.
• A bad power switch may exist on the Printer, call for
service.
• A faulty AC wall outlet.
Label advances 1-2 inches before a fault indication
• The ribbon is installed incorrectly. Make sure that the dull
side (side with ink) is facing the paper.
• The labels are installed incorrectly.
• A bad ribbon/paper is resulting in an insufficient amount of
friction between paper and ribbon. Ensure that the correct
type of ribbon is being used.
Label advances 12 inches before a fault indication
• The labels are installed incorrectly.
• A hardware problem may exist, call for service.
• The Media Sensor may be out of adjustment.
• The Media Sensor, or Media Sensor Circuitry may be
defective, call for service.
