1 Getting information
Tasks Instructions
●
Set up your computer
Setup Instructions
poster
– or –
See
Setting up your computer on page 3.
●
Connect to the Internet See
Connecting to the Internet (select models only) on page 4.
●
Recover factory settings See
System Recovery on page 13.
●
See how-to videos about using the
features of your computer
Go to
http://www.hp.com/supportvideos (English only).
●
Learn how to use the Windows®
operating system
●
Find Windows password information
●
Find links to driver updates
●
Read frequently asked questions
Help and Support:
From the Start screen, type help, and then select Help and Support. For U.S. support, go
to
http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/
country/us/en/wwcontact_us.html.
●
Troubleshoot the most common
computer hardware and software
issues
See
Troubleshooting on page 6.
●
Find electronic user guides and
specifications for your computer model
●
Order parts and find additional
troubleshooting help
Go to
http://www.hp.com/go/contactHP.
●
Upgrade or replace components of
your computer
Go to
http://www.hp.com/go/contactHP.
●
Find computer warranty information
HP Worldwide Limited Warranty and Technical Support
guide:
From the Start screen, select the HP Support Assistant app, select My computer, and then
select User guides.
●
Get up-to-date information and help
from the Windows community
Go to
http://www.hp.com/support/consumer-forum.
●
Connect to a TV (select models only) Go to
http://www.hp.com/go/contactHP.
●
Maintain your computer From the Start screen, select the HP Support Assistant app. HP Support Assistant
maintains your computer performance and resolves problems quickly by using automated
updates, diagnostic tools, and guided assistance.
– or –
See
Maintenance on page 17.
●
Find safety and regulatory notices
Regulatory, Safety and Environmental Notices
:
From the Start screen, select the HP Support Assistant app, select My computer, and then
select User guides.
– or –
1
