10 Troubleshooting Guide
MX3 Multi-Charger User’s Guide E-EQ-MX3CHGROG-F-ARC
Appendix
Troubleshooting Guide
The following is intended as an aid in determining whether the battery pack or the charger may be
malfunctioning.
Problem Cause Solution
Battery pack does not fit in
charger pocket.
Different manufacturer's
battery pack, or there is an
object in the charger pocket.
Check if the battery pack is LXE part number
156213-0001 or 158224-0001. If not, do not
use. Remove the object from the charger
pocket.
No battery pack in charger,
but charging, battery fault,
and temperature LEDs are
on.
Dirt or foreign objects are in
the charger pocket.
Unplug charger from outlet. Remove any dirt
or foreign objects from charger pocket. If the
LEDs continue to remain ON, the charger may
be defective. Return charger to an authorized
LXE service center.
Charger is plugged into a live
outlet, battery pack is
inserted, but RED LED is
OFF and no other LEDs are
on.
Battery pack is not making
contact with terminals in the
charger pocket.
Push battery pack in firmly. Do not "slam" the
battery pack into the battery pocket.
RED LED at any station is
flashing
The battery pack is not
making good contact with
terminals in charger pocket.
OR
Push battery pack in firmly. Do not “slam” the
battery pack into the charger pocket.
Current could not be sourced
through the battery pack due
to age, exhaustion or damage
to the cell(s).
OR
Contact LXE for battery pack replacement
options.
The battery pack voltage has
not reached 10.6VDC within
90 minutes and the charger
has timed out.
OR
Contact LXE for battery pack replacement
options.
The charger’s 4-hour or 6-
hour timeout period has
expired.
Make sure that the battery pack temperature is
within specification and retry charging. If
problem repeats, contact LXE for battery pack
replacement options.