Troubleshooting
103
N150 and N300 WiFi DSL Modem Routers
LAN LED Is Off
If the LAN LED for a port does not light when you connect a device, check the following:
• The Ethernet cable connections are secure at the modem router and at the hub or device.
• The power is turned on to the connected hub or device.
• Y
ou are using the correct cable.
You Cannot Log In to the Modem Router
If you are unable to log in to the modem router from a computer on your local network and
use the web management interface, check the following:
• If you are using an Ethernet-connected computer, check the Ethernet connection
between the computer and the modem router.
• Make sure that the IP address of your computer is on the same subnet as the modem
router. If you are using the recommended addressing scheme, your computer’
s address
is in the range of 192.168.1.2 to 192.168.1.254.
• If your computer’
s IP address is shown as 169.254.x.x, recent versions of Windows and
Mac OS generate and assign an IP address if the computer cannot reach a DHCP server.
These autogenerated addresses are in the range of 169.254.x.x. If your IP address is in
this range, check the connection from the computer to the modem router and reboot your
computer.
• If your modem router’
s IP address was changed and you do not know the current IP
address, use an IP scanner application to detect the IP address. If you still cannot find the
IP address, clear the modem router’
s configuration to factory defaults. This sets the
modem router’s IP address to 192.168.0.1. For more information, see Return the Modem
Router to Its Factory Default Settings on page 87 and Factory Settings on page 112.
• Make sure that Java, JavaScript, or ActiveX is enabled in your browser
. If you are using
Internet Explorer, click the Refresh button to be sure that the Java applet is loaded.
• Try quitting the browser and launching it again.
• Make sure that you are using the correct login information. The user name is admin, and
the default password is
password. Make sure that Caps Lock is off when you enter this
information.
• If you are attempting to set up your modem router behind an existing router in your
network, set up the modem router as a wireless repeater (see Set Up the Modem Router
as a Wireless Repeater on page 59).
• If you are attempting to set up your modem router as a replacement for an ADSL gateway
in your network, the modem router cannot perform many gateway services. For example,
the modem router cannot convert
ADSL or cable data into Ethernet networking
information. NETGEAR does not support such a configuration.
