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TECHNICAL SUPPORT
Online Technical Services
3Com offers worldwide product support 24 hours a day,
7 days a week, through the following online systems:
■ World Wide Web site
■ 3Com FTP site
World Wide Web Site
Access the latest networking information on the 3Com
Corporation World Wide Web site by entering the URL into
your Internet browser:
http://www.3com.com/
This service provides access to online support information
such as technical documentation and software library, as
well as support options ranging from technical education
to maintenance and professional services.
3Com FTP Site
Download drivers, patches, software, and MIBs across the
Internet from the 3Com public FTP site. This service is
available 24 hours a day, 7 days a week.
To connect to the 3Com FTP site, enter the following
information into your FTP client:
■ Hostname: ftp.3com.com (or 192.156.136.12)
■ Username: anonymous
■ Password: <your Internet e-mail address>
A user name and password are not needed with Web
browser software such as Netscape Navigator and Internet
Explorer.