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TECHNICAL SUPPORT
3Com provides easy access to technical support information through a
variety of services. This appendix describes these services.
You can purchase additional services from your network supplier or from
3Com. These services can enhance warranty response times. They can
also provide supplementary services not included in your product
warranty. These services include telephone support 24 hours a day,
7 days a week, advance shipment of replacement hardware, and on-site
support.
Information contained in this appendix is correct at time of publication. For
the most recent information, 3Com recommends that you access the
3Com Corporation World Wide Web site.
Online Technical
Services
3Com offers worldwide product support 24 hours a day, 7 days a week,
through the following online systems:
■ World Wide Web site
■ 3Com Knowledgebase Web Services
■ 3Com FTP site
World Wide Web Site To access the latest networking information on the 3Com Corporation
World Wide Web site, enter this URL into your Internet browser:
http://www.3com.com/
This service provides access to online support information such as technical
documentation and software, as well as support options that range from
technical education to maintenance and professional services.
DUA1730-0AAA02.book Page 75 Thursday, January 23, 2003 12:28 PM