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The keyboard does not respond.
Try attaching an external USB keyboard to one of your computer's USB
ports. If it works, the internal keyboard might have become
disconnected. Contact your dealer or an authorized service center.
The floppy disk drive cannot read a diskette.
Check the following:
• Make sure that the diskette is properly inserted in the floppy disk
drive.
• Make sure that the diskette is formatted.
• Try to read a second diskette. If this works, then the first diskette
might have a problem.
• If the diskette is not the cause of the problem, then the drive head
might be dirty. Clean it using a drive head cleaning kit.
The optical drive cannot read a disc.
Check the following:
• Make sure that the disc is supported by the drive. If your computer
has a CD-ROM drive, it can read CDs but cannot read DVDs. If your
computer has a DVD drive, it can read CDs and DVDs.
• When placing a disc in the drive tray, make sure that it is secure on
the spindle of the drive tray.
• Make sure that the disc is free from scratches or smudges. If the
disc is dirty, clean it using a disc cleaning kit.
• If the disc is OK, the drive head might be dirty. Clean it using a
drive head cleaning kit.
The printer does not work.
Check the following:
• Make sure that the printer is connected to a power outlet and it is
turned on.
• Check that the cable is properly connected to the appropriate
ports on both the computer and the printer.
• If you are using a printer connected to your computer's parallel
port, restart the computer. Windows needs to find the new
hardware and install the necessary drivers.
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