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If you still encounter problems after going through the corrective
measures, please contact your dealer or an authorised service center
for assistance. Some problems may be solved using the BIOS Utility.
Requesting service
International Traveler’s Warranty (ITW)
Your computer is backed by an International Traveler’s Warranty (ITW)
that gives you security and peace of mind when traveling. Our
worldwide network of service centers are there to give you a helping
hand.
An ITW passport comes with your computer. This passport contains all
you need to know about the ITW program. A list of available,
authorised service centers is in this handy booklet. Read this passport
thoroughly.
Always have your ITW passport on hand, especially when you travel, to
receive the benefits from our support centers. Place your proof-of-
purchase in the flap located inside the front cover of the ITW passport.
Keyboard Error or No
Keyboard Connected
Contact your dealer or an authorised service
center.
Keyboard Interface
Error
Contact your dealer or an authorised service
center.
Memory Size Mismatch Press <F2> (during POST) to enter the BIOS Utility;
then press Exit in the BIOS Utility to reboot.
Error Messages Corrective Action