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Troubleshooting
This chapter contains information to help solve potential problems with the instal-
lation and operation of the Adapter. For further information, check the Actiontec
Web site at www.actiontec.com.
Troubleshooting
The Adapter won’t connect to an access point or wireless router.
Using the Web Configurator (see page 16), perform the following steps:
s Make sure the operating mode is set to Infrastructure mode.
s Make sure the SSID is the same as that of the access point/wireless router.
Many of these devices require all connecting devices to match the letter case.
s From the Security screen, make sure all of the WEP settings match the WEP
settings of your access point/wireless router.
Change the Adapter’s IP address.
There are two methods to change the Adapter’s IP address.
s Open the Adapter’s Configuration Utility (see page 12). From the IP Settings
screen, activate Static IP Address by clicking in the appropriate circle, then
enter the IP address in the text boxes below.
s If you encounter problems, power the Adapter off and on again, or push the
Reset button. Then try to change the IP address again.
The Configuration Utility won’t detect the Adapter.
Make sure the Ethernet cable and Power cord are properly connected and the green
Power and Ethernet lights are on.
The Configuration Utility won’t open.
Make sure a network adapter is installed on the computer.
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