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SmartView XPro Installation and Use Page 54
4.18 What to do if you forget your ADMIN password
If you forget your ADMIN account password you will not be able to access the
SmartView XPro to add or edit users and computer names. If this unfortunate
situation does occur then you can resolve it by performing a complete reset to return
the SmartView to its factory default state. A complete reset erases all the user
names and computer names that you have setup. You can only perform a complete
reset if you have access to both the front and the rear of the SmartView.
To perform a complete reset and return the SmartView to its factory default state:
1) Power on the SmartView normally.
2) Whilst the SmartView is powered on move switch 2 on the rear panel of the
SmartView (labelled UPGRADE) to the ON (down) position.
3) Press the USER and the COMPUTER keys together.
4) The green USER display will show 'r' for a few seconds to confirm that a reset is
taking place.
5) Return switch 2 to the normal OFF position (up).