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Product Support Information
Pre-Sales Inquiries and Applications Support
Please contact your local distributor, ADTRAN Applications Engineering, or
ADTRAN Sales:
Post-Sale Support
Please contact your local distributor first. If your local distributor cannot help,
please contact ADTRAN Technical Support and have the unit serial number avail-
able.
Repair and Return
If ADTRAN Technical Support determines that a repair is needed, Technical Sup-
port will coordinate with the Customer and Product Service (CaPS) department to
issue an RMA number. For information regarding equipment currently in house
or possible fees associated with repair, contact CaPS directly at the following num-
ber:
Identify the RMA number clearly on the package (below address), and return to
the following address:
ADTRAN, Inc.
CaPS Department
6767 Old Madison Pike
Progress Center
Building #6, Suite 690
Huntsville, AL 35807
RMA # _____________
Applications Engineering (800) 615-1176
Sales (800) 827-0807
Technical Support (888) 4ADTRAN
CaPS Department (256) 963-8722