Filter
Top Products
AirLink Raven II CDPD Modem
Page 20 AirLink Communications, Inc.
2.5 Troubleshooting
Error 629 or Error 630 Ensure you are set for the correct baud rate.
Default modem speed is 9600. Check
Properties for "CDPD Modem PPP", select
Configure and ensure the speed matches
what your modem speed is set for.
OR
Ensure there are no other applications
running that use the serial (COM) port that
your AirLink modem is using.
Software like HotSync (for the PalmPilot),
internal modems, PC Card (PCMCIA)
modems, or IR ports, may interfere. (See
Adding the Modem in Windows
for more
information.)
OR
Check that the modem or cable is not loose or
disconnected.
No Power light Incorrect wiring for power, no power or bad
power strip.
Only Chan light flashing
(no Link light, etc.)
No CDPD Service in your area, or cellular
antenna is not on, or the modem has the
wrong side preference, or move the modem
towards a window. (See Finding CDPD
Service.)
Chan light flashes, goes on
solid, Link light comes on,
but not Reg, then lights
turn off, Chan light flashes
and cycle repeats.
The modem is trying to register on the CDPD
network but cannot.
• Check to make sure a valid IP address is
entered in the Device IP Address field in
the modem.
• The credentials may need to be reset.
Contact AirLink Tech Support who will
contact your CDPD Service Provider.
Modem resets (power stays
on)
ATZ will reset the modem. Check your app to
make sure it is not sending an ATZ.
Modem power cycles on/off Wrong AC adapter, or not enough power to
the modem, or bad wiring. At least a 12V
300mA adapter is necessary.