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Alcatel-Lucent Managed Business Networking Solution 12
“The business case for introducing the Alcatel-
Lucent 5620 SAM was positive, even if we only
considered service provisioning and OSS integration.
It was the most cost-effective and the shortest
time-to-market solution that helped us meet our cost
and timeline targets when introducing a new service
type. On the upside, it also provided a compre hensive
monitoring solution that enabled us to proactively
test network and service performance so that we can
consistently deliver high service availability to our
customers. This 5620 SAM has really met our need
for a carrier-class IP management solution.”
JOSE PALMA, ENGINEERING DEPARTMENT, PT PRIME
Forrester also carried out in-depth
interviews with senior operations
representatives from:
1. TELUS, the public Canadian
telecommunications company
2. NextGenTel, a fast-growing pri-
vate xDSL operator in Europe
3. TeliaSonera, a leading telecommu-
nications company in the Nordic
region and throughout Europe
4. PT Prime, the business solutions
branch of Portugal Telecom, the
Portuguese public telecommunica-
tions provider
These in-depth interviews showed
thatusingtheAlcatel-Lucent5620
SAM:
•Dramaticallyacceleratesservice
provisioning
•Improvesnetworkvisibility
overall, allowing for more efficient
management of errors and other
problems
•ReducesOSSsoftwaredevelop-
ment costs, by eliminating the
need for some custom OSS soft-
ware development
•Providesstrategicexibilityfor
new product development, because
services can be deployed faster and
more economically
“We have typically developed our own systems and
CLI scripts for provisioning and managing our IP
network. But we revised that strategy when we looked
at introducing multicast-based services and VPN
services such as VPLS or Ethernet pseudowires. The
development costs for provisioning were prohibitive,
whereas the 5620 SAM provided us with out-of-
the-box functionality, pre-integrated with the entire
Alcatel-Lucent IP portfolio, ready to provision any
Layer 2 or 3 services. We now have improved tools
to commission the network and to diagnose any
network or service issues.”
JORN E. HODNE, TECHNICAL CHIEF, NEXTGENTEL
Alcatel-Lucent Managed Business Networking Solution12