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Alcatel-Lucent Managed Business Networking Solution 6
Increase revenue by up-selling
managed services
Managed business networking ser-
vices provide a foundation for selling
other bandwidth-intensive managed
services, such as off-site storage,
backup and disaster recovery. Once
enterprise customers recognize the
reliability, scalability and security
of managed VPN services, you can
up-sell managed applications and ser-
vices, including managed voice and
mobility, collaboration and customer
interaction services. By complement-
ing and differentiating your offerings
with innovative, value-added service
bundles, you gain new ways to in-
crease revenues and reduce churn.
Figure 3. Alcatel-Lucent’s Managed Communications (MCS) Solution
Help enterprises move to unified communications while
maximizing customer satisfaction and retention, with a
solution that is built on a foundation of flexible, scalable,
reliable and secure managed business networking services
Up-sell high-value managed communications that
increase revenue, reduce churn, and strengthen
customer relations, while reducing costs and
increasing competitiveness
Managed business networking solution
Flexible
business
access
Carrier
Ethernet
and IP VPNs
Network
perimeter
security
Application
level QoS
Service-aware
management
Managed business interaction solution
Contact center
Toll-free/premium rate
Customer self-service
Managed business communication solution
PBX on
mobile
Presence
One phone,
one number
Multimedia
conferencing
Messaging
Alcatel-Lucent’s Managed Communications (MCS) help
reinforce your position with enterprise customers by offer-
ing on-demand, end-to end, high-value business commu-
nication services that optimize enterprise productivity and
strengthen customer relations, while reducing costs and
providing a competitive edge.
These managed capabilities allow enterprises to focus on
business essentials by outsourcing their communications
requirements. As a result, you become a strategic partner,
helping enterprise customers unify their communications
while enhancing customer satisfaction and retention. The
Alcatel-Lucent MCS solution is built on a foundation of
flexible, scalable, reliable and secure managed business
networking services. Addi tional information is available
at: www1.alcatel-lucent.com/mcs