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No LEDs are lit.
No sound from
one or both
speakers.
No sound
from DVD/
CD-ROM drive.
Crackling sound
from speakers.
The speaker system isn’t turned on.
The speaker system is not connected to a power
source.
You are using the USB port on your laptop
computer or PC to power your speaker system
and your laptop computer or PC is in sleep mode.
The retractable speaker-to-speaker cable is not
properly connected.
The volume is set too low.
You are using an alternate audio source and the
speaker system is not properly connected to the
audio source.
You are using the USB port on your laptop
computer or PC to power your speaker system
while using an alternate audio source.
You are using an alternate audio source and
there is a problem with your audio source.
The computer is using Windows 2000/Windows
Millennium Edition (ME) and the operating
system’s Digital Audio Extraction feature for
CD/DVD ROM drive is not enabled.
The computer is using Windows 98SE.
If using a computer, the computer operating
system master volume level is set too high.
If using an alternate audio source, such as an
MP3 or CD player, the volume level on the MP3
or CD player is set too high.
You are using an alternate audio source and
there is a problem with your audio source.
Turn on the speaker system by pushing the power button on the right
speaker. An LED will light on the front of the right speaker when the
power is on.
Please refer to the “Powering Your Speakers” section.
Some laptop computers and PCs can be configured to go into sleep
mode after being left unused for a period of time. Make sure the
computer is active.
Locate the retractable speaker-to-speaker cable on the rear of the left
speaker, and pull it gently to connect it to the rear of the right
speaker.
The “+” and “–” volume buttons on the right speaker control the
master volume. Push the “+” button to increase the volume.
Check volume level on the computer operating system or other audio
source, and set at mid-level.
Make sure one end of the 3.5 mm stereo cable is fully inserted into
the “line-out,” “audio-out,” or headphone jack of the audio source,
and the other end is fully inserted into the auxiliary input (AUX) on
the speaker system.
Set the Mic in/Wave in input slider on your laptop to its minimum
position (Please note that this will disable the XT2’s microphone
feature.) Please refer to the “Setting the Mic in/Wave in Input Slider
to its Minimum Position” section for details.
Test the speakers on another audio device. Remove the 3.5mm stereo
cable from the audio source device and connect it to “line-out,”
“audio-out,” or the headphone jack of another audio source.
Enable the operating system’s Digital Audio Extraction feature for
CD/DVD ROM drive. Refer to the “Windows 2000/Windows
Millennium Edition (ME)” section under “Making Connections.”
Refer to the “Windows 98SE” section under “Making Connections.”
Adjust the computer operating system master volume and balance
levels to the center as a starting point, then adjust the level on the
speaker using the volume control.
Reduce the volume level on the alternate audio source.
Test the speakers on another audio device. Remove the 3.5mm stereo
cable from the audio source device and connect it to “line-out,”
“audio-out,” or the headphone jack of another audio source.
Troubleshooting
Symptom Possible Problem Solution