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MULTI-TASKER
11
Solution 1: Look at the card and verify that
there is no damage. If there is
no damage, see Solution 2.
Solution 2: Verify that all IC’s are seated in their
sockets. If the LED is still blinking
red, see Solution 3.
Solution 3: Call ALTINEX at (714) 990-2300.
Cause 2: The MT104-102 card and its serial
device are not communicating. If
there is no communication between
the MT104-102 card and its serial
device, you will receive an ER02
message. The system will return
feedback as [On1 ER02 C05] when
using card 5 of unit 1. ER02 Code:
Communication error between the
MT104-102 card and its serial
device.
Solution 1: Turn the system OFF and then ON
again. If there is still an error
message, see Solution 2.
Solution 2: Call ALTINEX at (714) 990-2300.
Cause 3: RS485 communication error
If there is an RS485 communication error, you
will receive an ER03 message. The
system will return feedback as [On1
ER03 C05] when using card 5 of
unit 1. ER03 Code: RS485
communication error
Solution 1: Make sure that the card is pushed all
the way into the slot. If there is still
an ER04 message, see Solution 2.
Solution 2: Turn the system OFF and then ON
again. If there is still an error
message, see Solution 3.
Solution 3: If there is still a problem, call
ALTINEX at (714) 990-2300.
8.3 NO DISPLAY
Cause 1: The source has a problem.
Solution: Check the source and make sure
that there is a signal present and all
source connections are correct. If
the source is working and there is
still no display, see Cause 2.
Cause 2: The card input is not selected.
Solution: Select the card input. See RS-232
accessible commands in section 7. If
no display is present, see Cause 3.
Cause 3: Cable connections to the destination
are incorrect.
Solution: Make sure that cables are connected
properly. Also, make sure that the
continuity and wiring are good. If
there is still no display present, see
Cause 4.
Cause 4: The display has a problem.
Solution: Make sure that the display is powered.
If there is still no display, call
ALTINEX at
(714) 990-2300.
ALTINEX POLICY 9
9.1 LIMITED WARRANTY
See Altinex Inc. web site for complete details.
9.2 RETURN POLICY
See Altinex web site for complete details.
9.3 CONTACT INFORMATION
ALTINEX, INC.
592 Apollo Street
Brea, CA 92821 USA
TEL: 714-990-2300
TOLL FREE: 1-800-ALTINEX
WEB: www.altinex.com
E-MAIL: solutions@altinex.com
FAX: 714-990-3303.