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MULTI-TASKER™
10
8.2 NO DISPLAY
Cause 1: The source has a problem.
Solution: Check the source and make sure
that there is a signal present and all
source connections are correct. If
the source is working and there is
still no display, see Cause 2.
Cause 2: The output signal is not detected.
Solution 1: In MTSetup™, or other control
software, send the [SDO]
command. This command is
detailed in the MT107-100's User
Guide. Verify a signal is detected
for the output number in question. If
a signal is not detected, see
Solution 2.
Solution 2: Verify the MT107-301/305/306 is
connected to the MT107-100 and
that the cable is in good condition. If
a signal is detected, see Cause 3. If
there is no signal detected, please,
call Altinex at (714) 990-2300.
Cause 3: The path is not selected.
Solution: Make sure the input to output path
is correctly selected.
For example, Input 1 is connected
to Output 17 in the matrix engine.
Physically, the source signal is
connected to Input 1 and the
display cable is connected to
Output 17. See RS-232 accessible
commands in Section 7 of the
MT100-107's User Guide for
command details.
If no display is present, see
Cause 4.
Cause 4: Cable connections are incorrect.
Solution: Make sure that cables are properly
connected. Also, make sure that the
continuity and wiring are good. If
there is still no display present, see
Cause 5.
Cause 5: The display has a problem.
Solution: Make sure the display has power
and is turned ON. If there is still no
display, please call Altinex at
(714) 990-2300.
ALTINEX POLICY 9
9.1 LIMITED WARRANTY/RETURN POLICY
Please see the Altinex website at
www.altinex.com for details on warranty and
return policy.
9.2 CONTACT INFORMATION
ALTINEX, INC
592 Apollo street
Brea, CA 92821 USA
TEL: 714-990-2300
TOLL FREE: 1-800-ALTINEX
WEB: www.altinex.com
E-MAIL: solutions@altinex.com