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SWITCHERS
12
Switcher be
used
outside of
the United
States?
supply, enabling it to be used
throughout the world. Please
make sure to have the voltage
setting in the correct position
and please make sure to use
the proper adapter cable for
the country where it will be
used. Adapter cables for
several countries are available
through Altinex.
7 How do I
control
several
MX2216RM
Switchers
with one
RS-232
card in a
control
system?
You can not control multiple
MX2216RM Switchers with
one card at this time. The unit
has ID codes and can be
differentiated by the control
system. Call Altinex if this
requirement is important for
your system.
8 Can I use
contact
closure to
control the
MX2216RM
Switcher?
A special cable that plugs into
the RS-232 port and converts
contact closure into analog
control is available. This is the
RC5204CC cable is made by
Altinex on request.
9 Can the
MX2216RM
Switcher be
looped with
other
MX2216RM
Switchers?
Yes, in exactly the same way
as described in this manual
when the MX2216RM is
slaved to another MX2216RM.
TROUBLESHOOTING GUIDE 10
• Please make sure, that input signal formats are
the same for input (source) and output
(display).
• Please make sure that the input signal
amplitude levels are as follows:
• RED, GREEN, and BLUE are less than 10 V.
• SYNC is less than 1.0 V and more than 0.3 V.
• Please use the appropriate input voltage
110 VAC or 220 VAC.
• Please make sure that proper quality of cables
is used. We recommended Altinex made cables
for the best results.
• If the problem shows up after continuous usage
at higher voltage, higher temperature, higher
humidity, or at other extreme environmental
conditions, please correct the problem.
• If a problem exists with the MX2216RM please
reset the unit by pressing the RESET key for
more than 2 seconds.
• Make sure that not all channels (inputs) are
OFF (i.e. RED LED is not ON next to the
STAND BY key).
• If you are using any control software or
hardware to control the MX2216RM, then first
verify operation of the unit using the MX Control
software available from the Altinex web-site:
www.altinex.com. Make sure that the cable is
made according to manual, where RX pin of the
MX2216RM is connected to TX pin of the
computer.
• If you are controlling the unit by RS-232
command, make sure there is minimum delay
of 100 milliseconds before sending a next
command.
• If you have multiple MX2216RM Switchers
connected in Master-Slave mode or Loop-
Control mode, please make sure to have a
connection of RS-232 port according to
manual.