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ACCESSORIES
9
Step6 Once you have applied power and
connected the proper cables on the bottom
of the unit, you may raise the unit. To raise
the TNP500/502 into position lift the top by
pulling upward at the notch in the top plate.
Step 7. To lower the unit, push on the top of the
TNP500 until it fits into place.
For more information, please refer to the FAQ
section or the Troubleshooting Guide.
FREQUENTLY ASKED QUESTIONS (FAQ) 9
No: Question Answer
1 Why are the VGA
connectors
female on both
ends of the
cables?
Female cables are more
reliable.
2 Why is there a
DB-9 connector?
The DB-9 connector is
compatible with RS-232
serial communication.
3 What happens if
the spring
breaks?
The unit will not stay
open.
4 What do I do if
the TNP500/502
won’t stay open?
Replace the gas spring.
Call ALTINEX for service
information.
5 How much room
is taken up on
the underside of
the table?
The unit is 4.5 inches
deep maximum below
the table; to this
dimension add about 2.5
inches for cable
clearance.
6 What if my table
is thicker than 3
inches?
Then the area under the
table near the
TNP500/502 must be
reduced to 3 inches of
thickness.
7 Are cables
available for
connecting a
PC/laptop to the
TNP500/502
available?
CONSIDER USING
MS8126CA (3FT) OR
MS8156CA (6FT) FOR
VGA CONNECTION.
8 Does ALTINEX
honor any
warranty on field
modifications?
Anything modified by non-
ALTINEX personnel is not
covered by warranty.