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990-7032A, Revision 3 7/01 10
Replacing the Battery
This UPS has an easy to replace hot-swappable battery. The battery compartment is located on the front panel for easy
access. Battery replacement is a safe procedure, isolated from electrical hazards. You may leave the UPS and loads on
for the following procedure. See your dealer or call the number in this manual for information on replacement battery
cartridges.
Note:
Please read the cautions in Smart UPS Safety Guide, at the front of this manual. Once the battery is disconnected,
the loads are not protected from power outages.
Model # Replacement Battery Cartridge (RBC) #
SU5000I RBC 12
SU5000RMI5U RBC 12
Note:
Graphics are not drawn to scale. They are shown for reference only.
1. Remove the front bezel by grasping the finger clips on the side of the bezel and carefully
loosening the four (4) snaps.
2. Use a screwdriver or coin to remove the two battery door screws and open the door.
3. Disconnect the front battery pack. Grip the white cord on the first front set of batteries and
pull firmly to disconnect the connector from the battery compartment.
4. Pull the front battery out of the UPS by pulling the clear label, not the white cord. The white
cord is connected to the battery leads, not the body of the battery.
5. Disconnect and remove the remaining battery packs by repeating steps 2 and 3.
Notes:
Be careful removing the batteries - they are heavy. Support the bottom of the batteries as
you remove them.
The 5000 VA model has two stacked sets of batteries. Exercise special care when removing
the top set.
6. Replace the back battery pack. For rack mount units, hold a battery pack so its battery leads
are on the right-hand side and slide it into the UPS. For tower units, hold the battery such that
the battery leads are on the top and slide it into the UPS. Push the battery pack to the back of
the compartment.
7. Reconnect the battery pack by pressing the gray connector into the plug at the right-hand side
(rack mount units) or top (tower units) of the battery housing.
Note:
Small sparks at the battery connectors are normal during connection.
8. Repeat steps 6 and 7 for the remaining battery packs.
9. Close the battery door, replace the screws, and replace the front cover.
Batteries must be recycled. Deliver the battery to an appropriate recycling facility or ship it to
the supplier in the new battery’s packing material. See the instructions included with the new
battery for more information.