American Power Conversion PM3 Power Supply User Manual


 
Page 17
LIMITED WARRANTY
APC warrants it’s AC Panel protection products against defective workmanship and materials for 5 years from the date of
original purchase. The panel protection device must be installed by a qualified and licensed electrician in order to qualify for
warranty protection.
Liability is limited to the replacement of the defective product. A Return Material Authorization must be given by APC prior
to the return of any product. (see Technical Support and Customer Service). A copy of the invoice from the installer
(electrician or electrical service company) must accompany the defective device being returned. If the return of a device is
authorized by APC, APC will immediately ship a replacement unit to the customer. Along with the replacement unit, APC
will include a pre-paid shipping tag for the return of the originally defective unit. The replacement unit will not be warranteed
unless the defective unit is received by APC.
Under no circumstances is APC responsible for the cost of removal or installation of any panel protection device.
APC specifically disclaims all other warranties, expressed or implied. Additionally, APC will not be responsible for
incidental or consequential damages resulting from any defect in any product or component thereof.
Technical Support and Customer Service
United States and Canada: 1-800-800-4APC
This manual, as well as information about the entire APC product line is available on the internet at: www.apc.com. Prior to
calling APC for technical assistance, please have the following information available:
Model Number of unit:
Serial Number of unit:
Manufacture Date:
Purchase Date:
Your Order Number:
Return Shipment Address:
American Power Conversion Corporation
1600 Division Road
Dock 25
West Warwich, RI 02893
Attn: RMA #