American Power Conversion XS 1500 Power Supply User Manual


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SPECIFICATIONS
Item Specification
On-line Input Voltage Range
(default setting)
88 - 139 Vac
Automatic Voltage Regulation (AVR) +
12%
On-line Frequency Range 47 - 63 Hz (autosensing)
On-battery Waveshape Stepped Sine Wave
Maximum Load 1500 VA - 865 W
Typical Recharge Time 24 Hours
Operating Temperature
32
o
to 104
o
F
0
o
to 40
o
C
Storage Temperature
23
o
to 113
o
F
-5
o
to 45
o
C
Operating / Storage Relative Humidity 0 to 95% non-condensing
Size (H x W x D)
14.6 x 6.8 x 13.1 inch
37.1 x 17.2 x 33.3 cm
Weight 52.5 lbs (23.5 kg)
Shipping Weight 58.5 lbs (26.5 kg)
EMI Classification FCC / DOC Class B Certified
On Battery Run-Time See http://www.apc.com/product
TROUBLESHOOTING
Problem Possible Cause Corrective Action
Back-UPS will not switch on. Back-UPS not connected to AC power source. Ensure the Back-UPS is securely connected to an AC outlet.
Back-UPS circuit breaker “tripped”. Disconnect non-essential equipment from the Back-UPS. Reset
(push in) the rear panel circuit breaker. Switch on the Back-UPS
and plug in devices one at a time. If the circuit breaker trips
again, disconnect the device that caused the breaker to trip.
Utility input voltage quality is out of range. Consider adjusting the transfer voltage and sensitivity. See
Transfer Voltage and Sensitivity Adjustment.
Back-UPS does not power
essential equipment during an
outage.
Equipment plugged into a Surge Only outlet. Unplug device from 'Surge Only' outlet and move to a 'Battery
Backup' outlet.
Back-UPS operates on battery
although utility power exists.
Back-UPS circuit breaker “tripped”. Disconnect non-essential equipment from the Back-UPS. Reset
(push in) the rear panel circuit breaker. Switch the Back-UPS on
and plug equipment in one-at-a-time. If the circuit breaker trips
again, disconnect the device that caused the breaker to trip.
Utility input voltage quality is out of range. Consider adjusting the transfer voltage and sensitivity. See
Transfer Voltage and Sensitivity Adjustment.
Back-UPS does not provide
expected backup time.
Back-UPS is heavily loaded. Unplug non-essential equipment (printers, scanners, etc) from
the Battery Backup outlets and plug into 'Surge Only' outlets.
Back-UPS battery cartridge is discharged due to
recent power outage and has not had time to
recharge.
Charge the battery cartridge for 8 hours. Back-UPS runtime is
reduced until the battery cartridge is fully charged.
Battery has reached the end of its life. Replace battery cartridge (see Order Replacement Battery
Cartridge).
Red Replace Battery indicator is
flashing. Green On Line indicator
is on.
Internal battery cartridge is not connected. Connect battery cartridge (see Connect Battery Cartridge).
Red Replace Battery indicator is
on.
Battery has reached the end of its life. Replace the battery cartridge (see Order Replacement Battery
Cartridge).
Red Overload indicator is on or
flashing.
Connected equipment is drawing more power than
the Back-UPS can provide.
Move one or more equipment power plugs from Battery Backup
outlets to Surge Only outlets.
Green On Line indicator is on and
all other front panel indicators are
flashing.
Internal UPS fault. Contact APC Technical Support (see Contact Information).
Battery
Cartridge
REPLACE BATTERY CARTRIDGE
SERVICE
If the Back-UPS arrived damaged, notify the carrier.
If the Back-UPS requires service, do not return it to the dealer. The following
steps should be taken:
1. Consult the Troubleshooting section to eliminate common problems.
2. If the problem persists, go to http://www.apc.com/support/.
3. If the problem still persists, contact APC Technical Support.
• Have the Back-UPS model number, serial number and date of purchase
available. Be prepared to troubleshoot the problem with an APC Technical
Support representative. If this is not successful, APC will issue a Return
Merchandise Authorization (RMA) number and a shipping address.
CONTACT INFORMATION
Technical Support http://www.apc.com/support
Internet http://www.apc.com
USA / Canada 1.800.800.4272
Mexico 292.0253 / 292.0255
Brazil 0800.12.72.1
Worldwide +1.401.789.5735
LIMITED WARRANTY
The standard warranty is two (2) years from the date of purchase. APC’s standard
procedure is to replace the original unit with a factory reconditioned unit.
Customers who must have the original unit back due to the assignment of asset
tags and set depreciation schedules must declare such a need at first contact with
an APC Technical Support representative. APC will ship the replacement unit
once the defective unit has been received by the repair department, or cross-ship
upon the receipt of a valid credit card number. The customer pays for shipping the
unit to APC. APC pays ground freight transportation costs to ship the replacement
unit to the customer.
In situations where the Back-UPS or connected equipment appears too sensitive to input
voltage, it may be necessary to adjust the transfer voltage. This is a simple task requiring
use of the front panel pushbutton. To adjust the transfer voltage, proceed as follows:
1.Plug the Back-UPS into the utility power source. The Back-UPS will be in a Standby
Mode (no indicators lit).
2.Press the front panel pushbutton fully inward for 10 seconds. All indicators on the
Back-UPS will flash to acknowledge going into Programming Mode.
3.The Back-UPS will then indicate its current Lower Transfer Voltage, as shown in the
following table.
4. To select 78 volts as the Lower Transfer Voltage, press the pushbutton until 1 indicator
is flashing.
5. To select 83 volts as the Lower Transfer Voltage, press the pushbutton until 2
indicators are flashing.
6. To select 88 volts as the Lower Transfer Voltage, press the pushbutton until 3
indicators are flashing.
7. Once in Programming Mode, if the pushbutton is not pressed within 5 seconds, the
Back-UPS will exit Programming Mode; all indicators will extinguish.
Indicators Lit Lower Transfer Voltage
Sensitivity
Use When
1 78 Vac
Low
Use only for extreme conditions of low
input voltage. Not recommended for
computer loads.
2 83 Vac
Medium
Back-UPS frequently goes On Battery
due to low input voltage.
3 88 Vac
High
(factory default)
Connected equipment is sensitive to
low voltage (recommended).
TRANSFER VOLTAGE AND SENSITIVITY
ORDER REPLACEMENT BATTERY CARTRIDGE
The battery cartridge in the Back-UPS typically lasts 3-6 years, shorter if subjected to frequent outages or elevated temperatures. Note: Batteries in
the battery pack are not user-replaceable. The battery cartridge and battery pack can be ordered online at www.apc.com. For the Back-UPS, order part
number RBC33; for the battery pack order BR24BP. Please recycle spent battery cartridges.
990-2121 1/03 Copyright © 2003 American Power Conversion All rights reserved.
APC, PowerChute plus Personal Edition, and Back-UPS are registered trademarks of American Power Conversion.
All other trademarks are the property of their respective owners.
ADJUSTMENT
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