Filter
Top Products
Frequently Asked Questions
Problem & Question
Possible Solutions
Power LED Is Not ON
Make sure the power button is ON and the Power Cord is properly
connected to a grounded power outlet and to the monitor.
No Plug & Play
In order for the Plug & Play feature of the monitor to work, you need a
Plug & Play compatible computer & video card. Check with your
computer manufacturer. Also check the monitor's video cable and make
sure none of the pins are bent.
Make sure the AOC Monitor Drivers are installed (AOC Monitor Drivers
are available at : http://www.aoc.com)
Picture Is Fuzzy & Has Ghosting
Shadowing Problem
Adjust the Contrast and Brightness Controls.
Make sure you are not using an extension cable or switch box. We
recommend plugging the monitor directly to the video card output
connector on the back of your computer.
Picture Bounces, Flickers Or
Wave Pattern Is Present In The
Picture
Move electrical devices that may cause electrical interference as far
away from the monitor as possible.
Use the maximum refresh rate your monitor is capable of at the
resolution your are using.
Monitor Is Stuck In Active Off-
Mode"
The Computer Power Switch should be in the ON position.
The Computer Video Card should be snugly seated in its slot.
Make sure the monitor's video cable is properly connected to the
computer.
Inspect the monitor's video cable and make sure none of the pins are
bent.
Make sure your computer is operational by hitting the CAPS LOCK key
on the keyboard while observing the CAPS LOCK LED. The LED should
either turn ON or OFF after hitting the CAPS LOCK key.
Missing one of the primary
colors (RED, GREEN, or BLUE)
Inspect the monitor's video cable and make sure that none of the pins
arebent.
Make sure the monitor's video cable is properly connected to the
computer.
Screen image is not centered or
sized properly
Adjust H-Position and V-Position or press hot-key (AUTO).
Picture has color defects (white
does not look white)
Adjust RGB color or select color temperature
Horizontal or vertical
disturbances on the screen
Use win 95/98 shut-down mode Adjust CLOCK and FOCUS or perform
hot-key (AUTO-key )