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How to Recover from a Lost Password
You can use a local computer, a computer that connects to the
Management Card through the serial port at the Management
Card’s UPS or expansion chassis, to access the Control
Console.
1. Select a serial port at the local computer and disable any
service that uses that port.
2. Unless an APC smart-signaling cable (940-0024 or 940-
1524) is already connected to the selected port, connect
the smart-signaling cable that came with the Management
Card to the selected port and to the serial port at the
Management Card’s UPS or chassis.
3. Run a terminal program (such as HyperTerminal) and
configure the selected port for 2400 bps, 8 data bits, no
parity, 1 stop bit, and no flow control, and save the
changes.
4. Press
E
NTER
to display the User Name prompt.
5. Press the reset button on the Management Card.
6. Press
E
NTER
and use apc for the User Name and
Password. (If you take longer than 30 seconds to log on,
you will need to repeat steps 4 and 5.)
7. Select System in the Control Console menu and User
Manager in the System menu.
8. Select Administrator and follow the on-screen
instructions to change the User Name and Password
settings, both of which are now defined as apc.
9. Press
C
TRL
-C
and log off.
Note
Reconnect any cable disconnected in step 2,
and restart any service disabled in step 1.