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Customer support and warranty information is available at the APC Web site, www.apc.com.
© 2012 APC by Schneider Electric. APC, the APC logo, PowerChute and Back-UPS are owned by
Schneider Electric Industries S.A.S., American Power Conversion Corporation, or their affiliated
companies. All other trademarks are property of their respective owners.
EN 990-3508E
05/2012
APC Customer Support Worldwide
Warranty
The standard warranty is two (2) years from the date of purchase. APC standard procedure is to replace the original
unit with a factory reconditioned unit. Customers who must have the original unit back due to the assignment of
asset tags and set depreciation schedules must declare such a need at first contact with an APC Technical Support
representative. APC will ship the replacement unit once the defective unit has been received by the repair
department, or cross-ship upon the receipt of a valid credit card number. The customer pays for shipping the unit to
APC. APC pays ground freight transportation costs to ship the replacement unit to the customer.
Internet
http://www.apc.com/support