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Troubleshooting Symptom Charts/Hard Drive - 18
Drive does not appear
on the desktop
1 Verify there are no duplicate SCSI device addresses.
2 Update the SCSI device driver using Drive Setup and then run
Drive Setup Updater utility program. Run Disk First Aid to
verify the condition of the drive's directory structure.
3 Replace the SCSI hard drive cable.
4 If drive is not initialized, use Drive Setup to initialize it and
then run Drive Setup Updater utility program.
5 Replace with known-good hard drive.
6 If the hard drive still doesn't work, switch back to the
original hard drive and replace the logic board.
Works with internal
or external SCSI
devices but not with
both
1 Verify there are no duplicate SCSI device addresses.
2 Replace terminator on external SCSI device.
3 Verify that SCSI device at end of internal SCSI data cable is
only device terminated.
4 Refer to appropriate manual to troubleshoot defective
external device.